Our Fences Are As Solid As Our Reputation.
At New York State Fence, Inc., we take pride in being one of Western New York's largest and most respected fence companies, serving Upstate New York for over 60 years. Our commitment to excellence in workmanship and service has earned us a reputation for quality and reliability.
Our Mission
Our mission is to provide top-notch fencing solutions to our customers, ensuring their complete satisfaction. We strive to deliver exceptional service, unmatched quality, and unparalleled expertise in the fencing industry. Our team of professionals is dedicated to designing, manufacturing, and installing fences that meet the unique needs of our customers.
Our Services
New York State Fence, Inc. offers a wide range of fencing services to cater to diverse customer needs. Our residential fencing options include chain link, vinyl, aluminum, and wood fences, designed to enhance the beauty and security of your home. For commercial and industrial clients, we provide customized fencing solutions that meet specific requirements. Our institutional fencing services cater to schools, colleges, and correctional facilities, ensuring a safe and secure environment.
What Sets Us Apart
What sets us apart is our unwavering commitment to customer satisfaction, our expertise in fence installation, and our ability to provide customized solutions that meet the unique needs of our customers. Our large showroom allows customers to explore various fencing options, and our knowledgeable staff is always ready to assist with designing the perfect fence.
Why Choose Us
At New York State Fence, Inc., we understand that every fence installation is unique. That's why we offer customized solutions tailored to meet your specific needs. Our professional staff has the knowledge and experience to guide you through the entire process, ensuring that your fencing project is completed efficiently and effectively.
Fence Installation and Repair Services
The reviews highlight the mixed experiences of customers with NYS Fence, a company that installs and repairs fences. Some customers were extremely satisfied with their services, while others were frustrated with delays, lack of communication, and false promises.
Services and Quality
Most customers praised the quality of their fences, with some even recommending the company to others. The sales representatives were also commended for being knowledgeable, friendly, and responsive. The company's showroom was seen as a valuable resource for customers to visualize their options. However, some customers were disappointed with the lack of follow-through on promised services and delays in installation.
Communication and Responsiveness
While some customers appreciated the communication they received from NYS Fence, others felt ignored or abandoned. Some reported being given false hope about installation dates, only to be told later that the work would not be completed as promised.
Customer Service
The reviews suggest that the company's customer service leaves much to be desired. Some customers felt that they were not given realistic expectations about delays and installation dates, which led to frustration and anger.
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