Transforming Your Outdoor Space, Elevating Your Lifestyle
Welcome to Platinum Outdoor Environments, your premier provider of superior outdoor living services in Frisco, TX and the surrounding areas. Our mission is to deliver unparalleled craftsmanship and exceptional customer service, tailoring each project to your unique design ideas and concepts. With an unwavering commitment to your satisfaction, we proudly offer a diverse range of services for both residential and commercial customers. Our convenient and easily accessible location enables us to serve clients in Frisco, McKinney, Prosper, Celina, South Dallas, Gunter, Plano, Cockrell Hill, and beyond.
At Platinum Outdoor Environments, we go above and beyond to ensure your vision becomes a reality. Our customized services are meticulously designed to enhance the visual appearance of your home or commercial space. From the moment you contact us, our dedicated team works tirelessly to bring your ideas to life, all while fostering a seamless, stress-free experience.
Client Testimonials
Our clients wholeheartedly endorse our work, attesting to the exceptional results we consistently deliver.
- "Cody and his team built a new outdoor covered patio for us, and we couldn't be happier. He was responsive, listened to our ideas, and offered expert guidance throughout the process." - Mark Johnson
- "Platinum built our outdoor patio, and the result is outstanding. Their professionalism, attention to detail, and dedication to client satisfaction are simply unmatched." - Kevin Churchwell
- "Platinum Outdoor is in the process of finishing up a detached 3-car garage for my family. Cody has been a pleasure to work with, and the team's punctuality, communication, and overall craftsmanship have been exceptional." - Peter Jackson
Services
Discover our comprehensive suite of outdoor living services:
- Outdoor Living: Transform your outdoor space with our array of customized solutions, designed to suit your unique style and needs.
- Patios & Pergolas: Create your perfect backyard oasis with our custom-designed and expertly installed patios and pergolas.
- Motorized Aluminum Pergolas: Offering state-of-the-art StruXure motorized pergolas, allowing for unprecedented control over your outdoor lighting and shade.
- Gates: Add style, security, and sophistication to your home with our custom-designed gates.
- Decks: Enhance your outdoor living space with our stunning composite, wood, and cedar deck options.
- Fences: Experience unparalleled functionality and aesthetic appeal with our wood, stainless steel, and cedar fences.
- Stamped Concrete Decks: Create a one-of-a-kind statement with our unique and durable stamped concrete designs.
- Stainless Steel Table & Stairway Railings: Discover our exquisite collection of stainless steel table and stairway railings, designed to combine style, safety, and visual appeal.
Choose Platinum Outdoor Environments for your upcoming project and experience the difference of our unwavering commitment to excellence.
Project Experience and Communication
Reviews highlight varying experiences with Platinum Outdoor Environments, with some customers expressing frustration with poor communication, project management, and execution. One customer, Tulsi Gajera, described their project as a "frustrating ordeal" marked by poor communication, inexperience, and a lack of accountability.
Positive Experiences
On the other hand, several customers reported positive experiences with the company. James DeBois praised the process of building a detached garage, citing excellent communication and punctuality. Peter Jackson appreciated the company's commitment to honoring their warranty and addressing issues in a timely manner. Kevin Churchwell was thrilled with the construction of their outdoor patio, commending the owner for realistic expectations and prompt correction of a slight structural issue.
Concerns and Issues
Common concerns among customers include project delays, poor communication, and a lack of accountability. Some customers felt that the company was reactive rather than proactive in addressing issues, leaving them feeling unsupported and unheard.
Customer Satisfaction
While some customers reported positive experiences, others were left feeling disappointed and frustrated. The company's commitment to customer satisfaction is a key area for improvement, with some customers feeling that their concerns were not addressed adequately.
