Quality Work, Reliability, and Excellent Customer Service
About Us
Artistic Iron Works, based in Norwalk, CT, is a family-owned business with a rich tradition of crafting exquisite metalwork. Founded by skilled European craftsmen in the late 1960s, we now stand as a team of passionate professionals dedicated to exceeding expectations. With over three generations of experience, we pride ourselves on our meticulous craftsmanship, unwavering reliability, and exceptional customer service.
Our Expertise
We specialize in custom metal forging and fabrication, crafting a diverse range of products to enhance your home. Our offerings include:
- Interior Railings: Elevate the elegance and functionality of your indoor spaces with our stunning stair and balcony railings.
- Exterior Railings: Create a seamless and aesthetically-pleasing outdoor experience with our custom-designed exterior railings.
- Glass and Cable Railings: Maximize the beauty of your view with our innovative glass and cable railing systems.
- Fence Gates: Enhance your property's security and enhance its aesthetic with our handcrafted fences and gates.
- Fireplace Accessories: Add warmth and artistry to your living space with our decorative fireplace screens and surrounds.
- Custom Designs: From statement lighting to one-of-a-kind furniture, our skilled artisans can realize your most creative vision.
Our Process
Collaborating with Artistic Iron Works is a seamless and enjoyable experience. We follow a meticulous process to ensure your complete satisfaction:
1. Initial Meeting: Discussing your needs, design preferences, and budget.
2. Design Proposal: We present a tailored design that reflects your unique vision.
3. Shop Drawings: Detailed field measurements and comprehensive drawings ensure precision.
4. Fabrication and Finishing: Our skilled artisans bring your vision to life.
5. Installation: Professional installation ensures a flawless and lasting outcome.
Experience the Artistic Difference
At Artistic Iron Works, we treat every project with the utmost care and attention. Our dedication to quality, artistry, and exceptional customer service sets us apart. We are committed to exceeding your expectations and transforming your space with timeless metalwork that becomes an integral part of your home.
Overall Experience
Artistic Iron Works has received high praise from several customers for their exceptional work in creating custom iron railings. The company's attention to detail, commitment to quality, and excellent customer service have earned them a reputation as a reliable and trustworthy provider.
Quality of Work
Many reviewers have highlighted the exceptional quality of the iron railings created by Artistic Iron Works. The company's commitment to using high-quality materials and Craftsmanship has resulted in beautiful and durable finished products.
Customer Service
Renata, the owner of Artistic Iron Works, has been praised by several customers for her excellent customer service. She has been described as professional, courteous, and knowledgeable, taking the time to discuss design ideas and ensure that the customer's needs are met.
Communication
While some customers have noted that communication was slow at times, most reviewers have praised Artistic Iron Works for their prompt and thorough communication throughout the project.
Negatives
Unfortunately, not all reviewers have had a positive experience with Artistic Iron Works. Ashleigh Werner had a terrible experience with the company, citing poor customer service, slow communication, and a lack of follow-up.
