At Bespoke Fence, we understand the importance of creating a safe, secure, and enjoyable outdoor space for families and businesses alike. Our company is committed to providing high-quality, custom fencing solutions that meet the unique needs of each of our clients.
Our Expertise
With a focus on quality, durability, and aesthetic appeal, our custom fences are crafted in-house from premium materials such as cedar and steel. Our commitment to using only the finest materials ensures that our fences not only enhance the beauty of your property but also provide superior protection and security.
What Sets Us Apart
At Bespoke Fence, we prioritize our customers above all else. We understand that every property is unique, and that's why we offer a wide range of customization options to ensure that your fence is tailored to your specific needs. Our commitment to sustainability, quality craftsmanship, and customer satisfaction sets us apart from other fencing companies.
Customer Satisfaction
We take pride in providing exceptional customer service from the initial consultation to post-installation support. Our dedicated team is passionate about ensuring that our clients are completely satisfied with their fencing solution. We believe that the key to a successful installation is communication, which is why we make it a point to keep our clients informed every step of the way.
Why Choose Bespoke Fence?
Bespoke Fence offers a wide range of fencing solutions for both residential and commercial properties. We take pride in our ability to cater to individual preferences, thanks to our extensive collection of styles, materials, and colors. Our commitment to sustainability and eco-friendly options allows us to provide fencing solutions that not only enhance the beauty of your property but also contribute to a healthier environment.
What Our Customers Say
Our satisfied customers speak volumes about the exceptional service and quality of our custom fences. Hear from our customers who have experienced the Bespoke Fence difference firsthand.
- "I was amazed at the turnaround time, from ordering the materials to installation. Fence went up flawlessly, the crew was very professional and left no mess. I appreciate the subsequent follow-up emails, immediately following the install and again a few days later, to make sure I didn't have any issues or questions. All around great company!" - David (Beverly, IL)
- "Great quality fence and a smooth process from estimate to installation. Shane was super helpful in getting everything ordered and the payment process was a breeze. The techs that installed worked fast and were very professional. They even used some extra dirt and filler to fill in holes in our backyard that our dog had dug up! Highly recommend Bespoke!" - Maj (LaGrange, IL)
- "Every aspect of the process exceeded my expectations. I had a custom fencing job that other companies would not even take the time to look at! Dan promptly came out to access the job and provided great ideas. Gloria is a great communicator- the day before the install she even offered her cell number if there were any issues. The install team was extremely professional, thorough, and skilled. They took no shortcuts - a great deal of pride in their work was demonstrated. They were on time and cleaned up thoroughly. A truly amazing team. Overall - I couldn't ask for anything more!" - Carl (Wilmette, IL)
Overall Experience
The reviews for Bespoke Fence are overwhelmingly positive, with 15 out of 17 reviewers giving the company a perfect 5-star rating. Reviewers praise the company's professionalism, communication, and quality of work.
Pre-Installation
Many reviewers highlight the excellent service they received from the sales consultants, who were knowledgeable and helpful in discussing options and providing estimates. The company's ability to work with customers to address concerns and questions is also frequently mentioned.
Installation
The installation team is consistently praised for their professionalism, efficiency, and attention to detail. Reviewers appreciate the fact that the team worked until the job was completed, and that they took the time to ensure that all aspects of the fence were satisfactory.
Attention to Detail
The company's attention to detail is a common theme in many reviews. Reviewers mention that the installation team was able to modify the fence to address specific concerns, such as potential escape routes for small dogs.
Communication
Reviewers praise the company's communication during the installation process, with many mentioning that they were kept informed about timing and progress.
Value for Money
Several reviewers mention that they received excellent value for the price, citing the quality of the materials and the level of craftsmanship.
Negative Reviews
However, one reviewer did experience issues with the customer service department, citing long delays and broken promises in regards to repairing a faulty fence panel.
Conclusion
Overall, the reviews suggest that Bespoke Fence is a reputable and reliable company that provides high-quality work and excellent customer service.