Building Relationships, One Fence at a Time
At Metro Fence, we are dedicated to providing exceptional service and quality products to our customers in the Chicago area. With over 30 years of experience, we have built a reputation for delivering top-notch fencing solutions for both commercial and residential clients. Our team of experts takes pride in crafting custom-made fences and gates that not only enhance the aesthetic appeal of your property but also provide the necessary security and protection.
Our Services
As a leading fencing company in Chicago, we offer a wide range of services to cater to the unique needs of our clients. Our services include:
Industrial and Commercial Fencing: Our team specializes in designing and installing industrial and commercial fences that meet the specific requirements of businesses. From security fencing to decorative fencing, we handle it all.
Residential Fencing: We also cater to the needs of residential clients, providing custom-made fences that enhance the beauty and security of your home.
Fencing Installation: Our expert team is equipped to install a variety of fencing materials, including chain link fences, ornamental iron fences, and custom gates.
Emergency Repairs: We understand that unforeseen circumstances can arise, which is why we offer emergency repair services to ensure your property is secure and safe.
Why Choose Metro Fence?
At Metro Fence, we pride ourselves on providing:
Personalized Service: Our owners work closely with each client to understand their unique needs and preferences.
Quality Products: We only use the highest-quality materials and construction methods to ensure your fence stands the test of time.
Exceptional Customer Service: We prioritize customer satisfaction, ensuring that every client is 100% happy with their fencing solution.
Our Commitment
At Metro Fence, we are committed to providing unparalleled service and quality products to our customers in the Chicago area. Our team of experts is dedicated to delivering bespoke fencing solutions that meet the unique needs of each client. Whether you require industrial, commercial, or residential fencing solutions, we have got you covered. Contact us today to learn more about our services and discover why Metro Fence is the trusted choice for fencing solutions in Chicago.
Poor Customer Service Experience
Many reviewers have expressed frustration with a local fencing company, citing poor communication and a lack of professionalism. The author of this review, S. G., had a similarly disappointing experience. Despite being just a 10-minute drive from the company, the customer service representative was uninterested in helping with the author's simple fence repair and privacy slat installation needs.
According to the review, the author contacted the company because of the numerous negative reviews online, and despite providing all necessary information upfront, the representative was unwilling to provide a solution. When the author asked about adding privacy slats to their fence, the representative abruptly hung up the phone. The author was left feeling frustrated and disappointed with the company's service.
Lack of Interest in Providing Solutions
This review highlights the company's lack of interest in providing solutions to customers' problems. The author's simple requests for repair and installation were met with indifference and ultimately, dismissal. The company's unacceptable behavior has only added to the numerous negative reviews already online.
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