Serving Cleveland, OH for over 75 Years
Founded in 1949, Great Lakes Fence Company has been a trusted partner for Cleveland-area residents and businesses seeking high-quality fence installation, repair, and maintenance services. With generations of experience under our belts, we have honed our skills to become experts in all aspects of fencing, offering unparalleled customer satisfaction with every project.
Residential Fencing
- Classic picket fences to modern board-on-board designs
- Privacy and security solutions for your home
- Durable and low-maintenance vinyl and wood options available
- Comprehensive repair services for all types of residential fences
Commercial Fencing
- Secure and stylish perimeter protection for businesses
- Industrial-grade chain link and ornamental aluminum fences
- Specialized solutions for parking lots, warehouses, and more
- Collaborative consultation to determine your specific needs
Additional Services
- Emergency fencing repairs
- Permits and inspections handled efficiently
- Underground utility detection and marking
- Comprehensive fence selection and accessories
Quality, Integrity, and Customer Focus
Customer satisfaction is our top priority at Great Lakes Fence Company. We are licensed, bonded, and insured in the state of Ohio, adhering to the highest industry standards and exceeding expectations. Our experienced and dedicated team will work closely with you through every step of the process, ensuring open communication and transparency throughout.
Choose Great Lakes Fence Company for
- Experienced professionals: We have generations of experience under our belts.
- Top-notch craftsmanship: We prioritize attention to detail and quality.
- Exceptional customer service: Your satisfaction is our ultimate goal.
- Competitive pricing: We offer competitive prices and transparent estimates.
- Prompt service: We provide same-day quotes and efficient scheduling.
Overview
The reviews of Great Lakes Fence company vary between 1 to 5 stars, with some customers expressing dissatisfaction and others being highly satisfied with their experience.
Design and Installation
Many reviewers praised the company's design and installation process, citing the friendly and knowledgeable sales representatives, efficient installation, and beautiful final product. For example, Brandy Graham gave a 5-star review, stating that the company did "wonderful work quick and efficient" and that the workers were "absolutely wonderful." Shelby Horst echoed similar sentiments, saying that the experience was "enjoyed" and expressing happiness with the install.
Customer Service
However, some reviewers expressed disappointment with the customer service they received. Tanya Jhalawad gave a 1-star review, stating that the customer service was the "worst experience" she had ever had, citing poor communication, missed appointments, and a lack of attention to detail. Marc Zkiab also gave a 1-star review, stating that the company's management was "very rude" and that his fence was now in "terrible shape."
Responsiveness
A few reviewers mentioned issues with the company's responsiveness, including delayed communications and missed appointments. For example, Tanya Jhalawad stated that she had to constantly follow up with the company to get updates on her project, and that she had to call multiple times to get a response.
Conclusion
Great Lakes Fence company has a mixed track record of reviews, with some customers being highly satisfied and others expressing dissatisfaction. While some reviews praise the company's design and installation process, others criticize the customer service and responsiveness.
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