A Family-Oriented Business with Integrity and Expertise
Specialty Concepts Fences Inc. has been a trusted name in fencing solutions throughout the Greater Kansas City Metro area for over two decades. We are a family-oriented business built on honesty, integrity, and unwavering customer service. We believe in building lasting relationships with our clients, and our dedication to quality and professionalism is evident in every project we undertake.
A Commitment to Quality & Craftsmanship
From classic wood fences to modern materials like vinyl and metal, we offer a comprehensive selection of products to fulfill your unique needs. Our experienced team of professionals will work closely with you to understand your vision and create a fence that enhances your property and exceeds your expectations.
Material Expertise
- Traditional Wood Fences
- Durable Metal (Aluminum & Steel) Fences
- Maintenance-Free Vinyl Fences
Design & Style
- Extensive range of styles to choose from: Picket, Privacy, Shadow Box, Old Frame, New Frame, and more.
- Customization options for posts, fences, and gates.
- Creative details like dogear, lattice, and decorative tops.
Professional Installation
- Skilled installers with attention to detail and precision.
- Quality materials guaranteed for two years on labor.
Dedicated Customer Service
- Responsive communication and personalized attention.
- Free estimates and consultations.
- Clear and transparent pricing.
- We're committed to exceeding your expectations from initial contact to project completion.
Our Vision
Our vision is to become your trusted partner in creating beautiful and secure outdoor spaces. We believe in the power of a well-crafted fence to enhance the function and aesthetic appeal of your property.
Let's discuss your project today!
Contact us today for a free quote and discover the exceptional services that Specialty Concepts Fences Inc. has to offer.
Customer Service Issues
The majority of the reviewers experienced poor customer service from Specialty Concepts Fences. The owners, Steve Shipps, and the salesman, Steven, failed to follow through on their commitments, leaving customers feeling frustrated and disrespected.
Unreliability and Lack of Communication
Multiple reviewers mentioned that the company did not show up as scheduled, and when they tried to contact the owners or the salesman, they were met with ignored calls or unreturned phone calls. This lack of communication and reliability led to a breakdown of trust and a negative experience for the customers.
Positive Experience
On the other hand, one reviewer had a positive experience with the company, citing great communication from Brian and Steve. They were pleased with the installation of their aluminum and cedar fencing and felt that there were no surprises during the process.
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