A Tradition of Quality and Customer Care Since 1949
Mac's Fence has proudly served the Kansas City area for over seven decades, specializing in the design, fabrication, and installation of high-quality fences, gates, and railings. Family-owned and operated, we pride ourselves on offering exceptional craftsmanship, personalized service, and unwavering attention to detail.
Comprehensive Services for Every Project
Whether you require residential or commercial fencing solutions, Mac's Fence offers a comprehensive range of services:
Residential
- Backyard pool fence installation for enhanced privacy and safety.
- Custom fence design and installation to match your unique property and needs.
- Repair and maintenance services for existing fences.
Commercial
- Secure and aesthetically pleasing fencing solutions tailored to your business needs.
- High-security fencing for industrial properties and government facilities.
- Consultation and design services to ensure optimal functionality and aesthetics.
Retail
- Quality fencing materials and hardware for DIY projects.
- Expert advice and guidance for choosing the right materials and finishes.
- Professional installation services available.
Quality Materials and Skilled Craftsmanship
We partner with leading manufacturers to provide high-quality materials that ensure durability, beauty, and long-lasting value. Our experienced craftsmen take great pride in their work, ensuring meticulous attention to detail and exceptional craftsmanship.
Dedicated to Customer Satisfaction
From initial consultation to project completion, we prioritize clear communication, transparency, and exceptional customer service. Our commitment to customer satisfaction is reflected in our:
- Prompt responses to inquiries.
- Detailed project estimates and timelines.
- Skilled and respectful installation crews.
- Quality workmanship backed by our 100% satisfaction guarantee.
Countless Reasons to Choose Mac's Fence
- Locally owned and operated with over 72 years of experience.
- Certified contractors with the American Fence Association.
- Highly skilled and experienced workforce.
- Wide selection of high-quality materials and finishes.
- Absolute commitment to customer satisfaction.
Poor Customer Service
Several customers experienced poor customer service from Mac's Fence. Charles Darden and Chuck Kc both gave the company a 1-star rating, citing overcharging and being ignored. Ronda H. had a negative experience when the company failed to stand by their work, causing her to pay for repairs to a damaged sprinkler line. Imad N. was also unhappy with the service, citing extended timelines and additional costs.
Quality of Work
While some customers were pleased with the final product, others had issues with the quality of work. Kelsen Lane, who gave the company a 5-star rating, praised the staff for being knowledgeable and friendly. However, Katey Walz's 4-star review mentioned that the fence took almost 8 weeks to complete, longer than the estimated 4 weeks. Thomas Hynek's 5-star review had no issues with the quality of work, praising the company's timely estimate, accurate start and completion dates, and diligent workers.
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