We keep your family safe, so you can enjoy your pool, worry-free.
Keeping Your Family Safe Around the Pool
At Poolsafe, we understand the importance of protecting your loved ones and ensuring your peace of mind. For over 35 years, we've provided innovative pool safety solutions to homeowners, contractors, and pool professionals across California.
Our Expertise
Our team of experienced professionals has a wealth of knowledge and experience in:
Automatic Pool Covers
- Installation, repair, and maintenance of high-quality automatic pool covers for all types of pools.
- Expertise in custom-sized covers for unique pool shapes and features.
Pool Safety Fences
- Installation and removal of removable pool fences to keep children and pets away from the water.
- A variety of heights and colors to choose from, ensuring a stylish addition to your backyard.
Custom Solutions for Every Pool
We understand that every pool is different, and we offer customized solutions tailored to your specific needs. Whether you need a cover for a vanishing edge pool, a dual-level pool, or a pool with unique features, our team can find the perfect solution.
Our Commitment
At Poolsafe, customer satisfaction is our top priority. We are committed to:
- Providing prompt and efficient service.
- Using high-quality materials and installations.
- Communicating clearly with our clients at every step of the process.
- Offering competitive prices and flexible financing options.
Why Choose Poolsafe?
- Established and experienced team with decades of expertise.
- Custom-designed solutions for every pool and budget.
- Unparalleled commitment to customer satisfaction.
- Responsive and personalized service.
- Proven track record of innovation and problem-solving.
Overview
Poolsafe has received mixed reviews from customers, with some praising their service and professionalism, while others have experienced poor customer service, broken equipment, and high costs.
Service and Quality
Some customers have had positive experiences with Poolsafe, citing excellent service and high-quality products. They have praised the company's technicians, stating that they were professional, polite, and courteous. Other customers have reported that the company's customer support team was responsive and helpful.
Problems and Issues
However, a number of customers have reported issues with Poolsafe's customer service, including delays in responding to queries, broken equipment, and high costs. One customer reported that the company's technicians broke their pool tile and coping during installation, while another customer reported that the company ordered the wrong size pool cover.
Handling Customer Issues
Some customers have reported that Poolsafe handled their issues professionally and promptly, while others have reported that the company was unwilling to help resolve their problems. For example, one customer reported that they were unable to get a quote from the company's John Moss despite repeated requests, while another customer reported that the company's technicians were unable to repair their broken pool cover.
Pricing and Cost
Some customers have reported that Poolsafe's prices are higher than those of other companies, while others have reported that the company's costs were justified due to the high quality of their products and services.
Conclusion
Overall, Poolsafe has received a mixed bag of reviews from customers, with some praising their service and quality while others have experienced issues with customer service, broken equipment, and high costs.
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